Useful telephone numbers –
Brighton and Hove Council have shared the following useful contact details for residents to prepare for storms that are forecast to hit the south coast.
- Brighton & Hove Council switchboard 01273 290 000
- Dangerous structures, fallen trees and lampposts 01273 292 229
- Damaged telephone lines and poles 0800 023 2023
- UK Power Networks 0800 316 3105
As you may be aware, UKPN manages the local power lines and substations which distribute electricity to over 8.3m homes and businesses across London, the South East and the East of England.
UKPN electricity network is built to be resilient but strong winds and heavy rain can bring down branches and trees, damaging overhead power lines. Where this happens UKPN work to restore power as quickly and safely as possible.
They will organise for additional staff in our contact centre and more engineers on the ground, in the event of a Storm, to be available to help customers whose electricity supply might be affected by the predicted weather.
Residents will be able to find regular updates and information about individual power cuts on our website www.ukpowernetworks.co.uk . We will also be posting general updates on @UKPowerNetworks.
Anyone experiencing a power cut should:
- Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view our live power cut map, with details of individual power cuts
- Call 105 free of charge to speak to our customer service team, report a power cut or damage to the electricity network
- Tweet @UKPowerNetworks to report a power cut or to receive updates
- Visit www.ukpowernetworks.co.uk for the latest updates
They advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.
UKPN provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority .
Preparing for the storm or Registering for the Priority Service Register on Twitter or to your local Facebook pages. @UKPowerNetworks have field engineers and call centre staff on hand to support any customers affected. Call 105 to report a power cut or visit www.ukpowernetworks.co.uk/powercut #ukpnnews
Do you, or someone you know, need extra support during a power cut? @UKPowerNetworks provides free services to customers in vulnerable circumstances during a power cut.
Visit ukpowernetworks.co.uk/priority for more information. #Storm[type name] #ukpnnews